Refund policy

14-Day Return Window We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be in the same condition that you received it: unworn, unwashed, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return To start a return, please contact us at support@ayeshaboutiquehomedecor.com. If your return is accepted, we will send you the return shipping address and instructions on how to send your package. Please note: Customers are responsible for return shipping costs. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items Certain types of items cannot be returned, such as custom products (special orders or personalized items). Unfortunately, we cannot accept returns on final sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@ayeshaboutiquehomedecor.com.